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White Papers & Articles
Eight Keys to Gaining ROI on IT Process Improvement
There are three critical components to a successful process: Process Definition, Process Architecture, and Usage Model. These three key components are woven into eight key ideas (featured in this white paper) that can significantly improve your ROI from IT process improvement efforts. These ideas are the result of over 18 years of combined industry experience and are scalable from a lightweight process approach (without the use of tools) to a fully realized project. Your approach should be tailored based upon your project’s specific needs and scale. (39KB)
The Business of Software Architecture
Senior Consultant, Jim Fisher, addresses who you need to deliver sound Software Architectures consistently. (183KB)
An Enterprise Process Framework Defined and Delivered with RMC
Senior Consultant, Barry Snyder, provides an overview and strategic synopsis of an IT-EPF in terms of how it enables the harmonization of process and manages complexity. (1348KB)
Beyond Alignment to Strategy: Decisioning of Existing Investments
Senior Consultant, Paul Robinson, addresses how to identify performance metrics that make decision-making easier and how good financial decision-making sometimes involves divesting. (16KB)
Senior Consultant, Paul Robinson, seeks to answer important IT Portfolio Management questions. (27KB)
Making ITIL actionable with Rational Method Composer
Corby James, Noblestar's Chief Technology Officer, explores how the Information Technology Infrastructure Library (ITIL), actionable process, and IBM Rational Method Composer can be combined to derive maximum value from a robust, enhanced process. (161KB)
Looking at ITIL and ITSM from the Business Side
In today’s corporate world the phrase “IT is Business” is often used, but how many people ask how would IT really "do business". (319KB)
CIO Council Guidance on Service Component Based Architectures
The purpose of this paper is to inform agencies thinking on development and use of enterprise architecture in a manner consistent with component sharing and reuse and the objectives of the FEA. (3714KB)
If you are about to embark on a Customer Relationship Management (CRM) initiative, this roadmap contains general directions, helpful tips, and useful guidelines to benefit your organization both from a software selection and implementation perspective. (241KB)
Software Engineering—Concepts and Design Principles
The purpose of this document is to provide a statement of the Noblestar design practices and principles, and high level overview of Noblestar's application software architecture. (723KB)